Contact forms for your website

Contact and feedback forms

Contact forms sit on a website and wait for someone to get in touch. They look alike, so the difference is the job: a contact form is for anyone, an inquiry form routes people by what they need, a lead form qualifies a buyer, and a feedback form asks how you did. Each one embeds on any site and sends bots to a Spam tab.

Which one do you need?

Each template is built for one job. Start from the closest and change the rest in the editor.

Also from your website

What contact and feedback forms have in common

The details they ask for most often.

  1. Name 94% (92 of 98 forms)
  2. Email address 87% (85 of 98 forms)
  3. Phone number 63% (62 of 98 forms)
  4. Description 50% (49 of 98 forms)
  5. Postal address 36% (35 of 98 forms)
  6. Organization or company 22% (22 of 98 forms)
  7. Comments 21% (21 of 98 forms)
  8. Privacy notice 21% (21 of 98 forms)
  9. Signature 15% (15 of 98 forms)
  10. Date signed 14% (14 of 98 forms)

Each figure is the share of 98 contact and feedback forms in the Form Field Index that ask for it.

Questions about contact and feedback forms

What should a contact form ask?

As little as it can: a name, an email address and a message. Add a phone number only if you will call, and a topic question only if different people answer different topics. If most messages are really bookings or orders, a booking request form or an online order form asks what those need instead.

What is the difference between a contact form and an inquiry form?

A contact form takes any message. An inquiry form first asks what the message is about, such as sales, support or press, so each one reaches the right person with the questions that topic needs.

How do I put a contact form on my website?

Publish it, then copy the code from Embed on a website in the Share tab. There are 8 embed styles, from a standard embed to a popup or a chat widget, and the form fits the width of wherever you place it.

Do these forms stop spam?

Yes. A hidden honeypot is on by default, with a rule that catches entries sent too fast. What they catch goes to a Spam tab, out of your counts and your inbox, and nobody has to solve a puzzle.

Where do messages go?

To Results straight away, and to your inbox when you turn on Email me in the Workflows tab, free. You can also send them to Slack, Google Sheets, Notion, Airtable or a webhook, and reply to the sender from their response.