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Enquiry form template

Take a service enquiry from an Australian customer with enough detail to call back with a price or time.

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Your name*

How should we contact you?*

Suburb*

Postcode*

4 digits, for example 3056.

What can we help with?*

Tell us about the job or request*

Photos (optional)

Photos help us quote faster. Up to 10 MB each.

Click or drop a file to upload

Max 10 MB · image/jpeg, image/png, image/webp, image/heic

When do you need it?

Is this for a business?

We use your details to respond to this enquiry. Privacy policy: [link].

What’s inside the enquiry form template

This enquiry form template is written for Australian service businesses. Customers choose how you should reply, then add their suburb and postcode, the job details and photos. It only asks for a mobile number when they want a call or a text, and it only asks for an ABN when the enquiry is for a business.

Change any question, theme or ending in the PulseFormCreator editor, then share it by link, QR code or embed. If this one does not fit, browse all form templates.

  • 4 questions only appear when an earlier answer calls for them.
  • Hidden fields filled from the link: service, utm_source.
  1. 1 Short answer: Your name
  2. 2 Email: Email
  3. 3 Multiple choice: How should we contact you?
  4. 4 Phone number: Mobile (when needed)
  5. 5 Multiple choice: Best time to call (optional) (when needed)
  6. 6 Short answer: Suburb
  7. 7 Short answer: Postcode
  8. 8 Checkboxes: What can we help with?
  9. 9 Long answer: Tell us about the job or request
  10. 10 File upload: Photos (optional) (optional)
  11. 11 Multiple choice: When do you need it? (optional)
  12. 12 Yes / No: Is this for a business? (optional)
  13. 13 Short answer: Business name (optional) (when needed)
  14. 14 Short answer: ABN (optional) (optional) (when needed)

Why this template works

  • Asks for a phone number only when the customer wants a call or text.
  • Photos of the job arrive with the enquiry.
  • A ?service= value in the link from each service page preselects the service.

Works with

Connect these after you publish, from the Connect tab.

  • Email me Get each enquiry by email
  • Zapier Send an SMS or create a job in your CRM (or use Make)
  • Google Sheets Keep an enquiry log
  • Tracking pixels Pro

Questions about this template

What is the difference between an enquiry form and a contact form?

A contact form handles any message. An enquiry form collects the details you need to quote or book a job, like location, timing and photos.

Is an enquiry form the same as an inquiry form?

Yes. "Enquiry" is the usual spelling in Australia and the UK, and "inquiry" in the US. If your customers look for an inquiry form template, change the title and button text in the editor. The questions stay the same.

Can enquiries go to my phone?

Turn on "Email me" for an email with each enquiry, or connect Zapier or Make to send an SMS or create a job in your CRM.

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Start with the enquiry form template

Edit it straight away with no account. You only confirm your email when you publish.

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