Plans and billing: Free, Pro and Business

Unlimited forms and unlimited responses, under the fair use policy, with every question type, logic, calculations, all 8 embed styles, CSV and Excel export, a PDF of each response, the public API, every integration except respondent emails, and the Workflows tab with its free allowances. There is no trial period and no card to enter. The full list is on the features page.

Pro is US$20.99 a month, or US$215.88 a year, which is US$36 less than paying monthly. It removes the "Made with PulseFormCreator" badge from your forms, thank-you screens, respondent emails and PDFs, and adds the full history of partial responses, drop-off insights, respondent confirmation emails, custom CSS, link previews, Google Analytics and Meta Pixel, uploads up to 5 GB each instead of 10 MB, 30 days of version history, teammates with roles, your own domain, and the rest of Workflows: unlimited AI triage, approvals, delays, follow-ups and win-back emails. It does not raise response volume, which is already unlimited on Free. The larger uploads fit a self-tape on a dance audition form, respondent confirmations can send the welcome email for a newsletter sign up form, and approvals suit a travel authorization form, a reimbursement check request that needs a manager's OK first, or an in-kind donation request for your giving committee.

Business is US$65.99 a month, or US$659.88 a year, which is US$132 less than paying monthly. It includes everything in Pro, and adds email verification by code with an optional list of allowed email domains, data retention rules that delete responses on a schedule, 90 days of version history, 25,000 People emails a month and priority support. It suits an internal form only staff should answer, such as a personnel information form, an employee emergency contact form, a disciplinary action form or a teacher observation form, or a form whose answers you should not keep for long, such as a bursary application form or a summer camp registration form with children's allergy notes.

Where do I manage billing? In your account, under Plan & billing. Manage billing opens Stripe's billing portal, where you change your plan or billing period, update your card or cancel. Stripe shows what you will pay before you confirm a change.

Invoices and receipts. You can download an invoice for each payment from the billing portal. It shows the amount in US dollars.

Tax. Prices are in US dollars and no tax is added at checkout, so the price shown is the amount charged. If your card is in another currency, your bank may add a conversion fee.

A payment failed. We email you, Stripe tries again on the date in the email, and your paid features keep working meanwhile. Update payment details appears in Plan & billing. If the payment keeps failing, the account moves to the Free plan, and your forms and responses stay exactly where they are.

Refunds. We do not refund unused time when you cancel, unless the law requires it. See the terms.

Canceling. Cancel in the billing portal. Your paid features keep working until the end of the period you have paid for, then the account moves to Free. Until then, Renew or manage billing lets you change your mind.

Teammates and seats. Pro and Business include unlimited teammates, with no charge per seat. Only the owner is billed.

Promotion codes. Checkout has a box for a promotion code. A referral discount is applied for you instead.

What happens when I downgrade? Nothing is deleted, and you can still export everything. When the paid period ends, paid features switch off: the badge comes back; teammates lose access until you upgrade again; links on your own domain stop working, while your forms stay on their PulseFormCreator links; retention rules stop running but are kept; version history keeps 7 days; and features such as respondent emails and custom CSS stop on your forms. Free keeps the last 7 days of partial responses. Upgrade again and they come back.

Pro and Business cost at least 25% less than Tally's list prices of US$29 and US$89 a month. The price calculator works out the difference over one to three years, and the pricing page shows all three PulseFormCreator plans side by side.

There are comparisons with Typeform, Google Forms and Jotform as well, all listed in the comparison hub.