Product order form template
A product order form for a short list of goods: how many of each, the scent or size, pickup or delivery, and a total that adds up as the buyer goes.
Soy candle – $28
300 g, about 50 hours of burn time.
Enter a number from 0 to 50.
Reed diffuser – $35
200 mL with eight reeds.
Enter a number from 0 to 50.
Soap bar – $12
Cold-pressed, 120 g.
Enter a number from 0 to 100.
Gift box – $65
One candle, one diffuser and two soap bars, boxed.
Enter a number from 0 to 20.
Anything not listed? Item name or code, and how many
16 questions · about 3 min · logic · prefill from the link · running total
- No sign-up to start
- Unlimited responses on Free
Print it as a PDF Word version
Change the questions in Word, then print.
What you get back
Every response lands in your results the moment it is sent. Turn on email notifications and each one arrives like this, and the same answers become a row in your spreadsheet.
From PulseFormCreator
Subject New response to Order form
- Soy candle – $28
- 2
- Candle scent
- Lavender
- Reed diffuser – $35
- 0
- Soap bar – $12
- 3
- Gift box – $65
- 1
- Pickup or delivery?
- Delivery (+$12)
and 7 more answers
| submitted_at | Soy candle – $28 | Candle scent | Reed diffuser – $35 | Diffuser scent | Soap bar – $12 |
|---|---|---|---|---|---|
| 23 Sep 2026 09:41 | 2 | Lavender | 0 | 3 |
Export to CSV or Excel, or send responses to Google Sheets, Notion, Airtable, Slack or a webhook. All free.
What happens after someone submits
Set these up in the Workflows tab, and every order runs the same way.
-
Submitted
-
An order comes in
You get it by email with a PDF of the order attached, ready to print as a packing slip.
-
You have checked the stock
Reply from the order with the invoice or payment link, and their answer comes back to the same thread.
-
Orders build up
Each one becomes a row in Google Sheets, with a column per product, ready to sort into a packing list.
-
A customer orders again
People keeps their past orders and replies on one timeline, free for up to 1,000 people.
What this form asks, and why
A product order form lists each item with its price and a box for the quantity, then asks pickup or delivery, a date, the buyer’s name, email and phone, and how they will pay. 89% of real order forms have a quantity box and 75% a total line.
The last column shows how often real order forms ask for it.
| Question | Why it is there | Real forms |
|---|---|---|
| Soy candle – $28 | One quantity box per product, price in the label, as 10 of 28 forms print it. | 10 of 28 forms |
| Candle scent Required Only when “Soy candle – $28” is 1 or more | Appears once a candle is ordered. Size, scent or grade is the most common per-item choice, on 15 of 28 forms. | 15 of 28 forms |
| Reed diffuser – $35 | Feeds the running total. 21 of 28 forms leave the buyer a total line to add up by hand. | 21 of 28 forms |
| Diffuser scent Required Only when “Reed diffuser – $35” is 1 or more | Shown only for diffuser orders. | 15 of 28 forms |
| Soap bar – $12 | Starts at zero, so a skipped item costs nothing. | 25 of 28 forms |
| Gift box – $65 | Change a price here and in the “Add up the order” rule. | 22 of 28 forms |
| Anything not listed? Item name or code, and how many | For catalog sellers: 16 of 28 forms give blank lines to write in an item or code. | 16 of 28 forms |
| Pickup or delivery? Required | Shows the address, adds the delivery fee and picks the thank-you screen. | 7 of 28 forms |
| Delivery address Required Only when “Pickup or delivery?” is “Delivery (+$12)” | Delivery only, though 25 of 28 forms ask an address. | 25 of 28 forms |
| Preferred pickup or delivery date Required | Pickup days drive farm and holiday orders. | 8 of 28 forms |
| Your name Required | The name on the bag or parcel. | 27 of 28 forms |
| Email Required | Its description says what it is for, which few real forms bother to do. | 25 of 28 forms |
| Phone Required | 26 of 28 forms ask a phone, more than ask an email. | 26 of 28 forms |
| How would you like to pay? Required | The method only, as on 14 of 28 forms. Edit it to the ways you accept. | 14 of 28 forms |
| Order notes | Gift messages, a PO number, a gate code. | 5 of 28 forms |
| Updates | Unchecked and separate from the order. | 5 of 28 forms |
What we left out
- Card number and security code. 12 of 28 forms take one on paper. Card data does not belong in a form field; the thank-you screen says how to pay instead.
- A signature. On 11 of 28 forms, mostly to authorize a card charge. No card, nothing to sign.
- What to do if an item sells out. Every form that asks sells seeds or plants. Add a single choice if your stock runs out mid-season.
What 28 real order forms ask
How often each field appears, from forms organizations use today. Part of the Form Field Index.
Read September 2026 · US 15, UK 5, Canada 4, Australia 3, New Zealand 1 · Sources
- Strictly Medicinal Seeds LLC · seed and plant mail-order business, US
- Johnny's Selected Seeds · seed company, US
- Johnson Honey Farm · honey producer, US
- Erie County Soil and Water Conservation District · conservation district (local government), US
- Gray's Sugarhouse · maple syrup producer, US
- Montana Conservation Seedling Nursery (Montana DNRC) · state agency nursery, US
- Christensen Ranch · cattle ranch (freezer beef), US
- Hunter Cattle Company · cattle farm (grass-fed beef), US
- Tozer Seeds Ltd · seed breeder and supplier, UK
- Prairie Moon Nursery · native plant and seed nursery, US
- Fedco Seeds (Organic Growers Supply) · cooperative seed and garden supply company, US
- Veseys · seed company, Canada
- Louisville Pecan Company · pecan grower and sheller, US
- University of Hawai'i Press · university press, US
- The Cambridge Historical Society · historical society, US
- Impact Press, Centre for Fine Print Research, UWE Bristol · university press imprint, UK
- Old Hall Farm · dairy and meat farm shop, UK
- The Butchers Shop · butcher (five shops), UK
- Education National · school resources supplier, Australia
- Habex · hearing aid battery and accessory supplier, Australia
- Plant Delights Nursery, Inc. · mail-order perennial nursery, US
- Rainbow Seeds Ltd. · seed company, Canada
- Full Bloom Nursery Ltd · wholesale plant nursery, New Zealand
- Otter Creek Natural Resource Conservation District · conservation district, US
- Watershed Landcare Nursery · community landcare nursery, Australia
- Appleton Community Shop · volunteer-run community shop, UK
- Canada Post (Philatelic Customer Service) · national postal service, Canada
- National Research Council Canada (Codes Canada) · federal government agency (publication sales), Canada
How the form changes as people answer
Most people see a shorter form. These questions and screens only appear when an answer calls for them.
-
When “Soy candle – $28” is 1 or more
shows “Candle scent”
-
When “Reed diffuser – $35” is 1 or more
shows “Diffuser scent”
-
When “Pickup or delivery?” is “Delivery (+$12)”
shows “Delivery address”
-
When the order total is 0 and “Anything not listed? Item name or code, and how many” is left blank
shows the “Your order is empty” ending
-
When “Pickup or delivery?” is “Pickup”
shows the “Thanks, Tolu. Your order total is $169.” ending
-
As people answer
adds up the order total
Make it yours
-
Stop when you sell out
Set Settings → Limit responses to the orders you can fill, and a close time under Settings → Schedule.
-
See which flyer sold
Add ?source=market-stall to each link you share. It is saved with every order.
-
Give a product its own option
Copy the scent question, change its choices, and show it only when that product’s quantity is 1 or more.
Good practice and the law
- US
Ship within the time you state, or 30 days if you state none, unless the buyer agrees to a delay. FTC, Mail Order Rule
- Australia
Show the total price as one figure. A delivery fee may sit outside it only when free pickup is offered, as here. ACCC, displaying prices
Questions about this template
Can a buyer choose a different scent for each candle?
Yes. They pick “A mix” and say which in the notes, so one scent question per product keeps the form short.
Does the running total include delivery?
The first page totals the products and says delivery adds $12. Choose delivery and the form adds a shipping address question; the thank-you screen shows the total with the fee.
What if someone submits without ordering anything?
If every quantity is zero and nothing is written in, the form stops and asks them to add an item.
Can it take orders from a long catalog?
Yes. List your best sellers with quantities; buyers write the rest by name or code, and you price those when you confirm. For menus, custom cakes, school fundraisers or shirts by size, see the other order form templates.
Do the prices include tax?
Pick “United States” above the preview for a “plus sales tax” line, or “Australia” for prices that include tax, shown as one figure.
Which form do you need?
Not quite the job? One of these may fit, or browse all order forms.
- stockist order form
For stockists ordering by the case, with a PO number and account terms.
- lunch order form
For food on a date and at a time, with a headcount and allergies.
- shirt order form
For shirts ordered by size, with names printed on the back.
Start with the order form template
Open it in the editor, swap in your products and prices, and share the link.
By Michael Hodge, founder of PulseFormCreator. Updated 23 Sep 2026.