Anonymous mode: what is and is not stored

Turn on Anonymous responses in Settings, under Privacy. It works from the moment you turn it on, and respondents see a note that their responses are anonymous. Settings then shows the same two lists, Kept and Not kept, for your form.

The IP address is still read for a moment to stop floods of submissions, and kept only as a one-way code in a rate-limit counter that is cleared within a day. The training course evaluation form and the event evaluation form also come with anonymous mode on.

It cannot make an identifying question anonymous. If you ask for a name, an email address or a staff number, you will get one, and that response is no longer anonymous whatever the setting says. With the setting on, Settings lists everything in the form that could still identify someone.

Some features change with it. Duplicate prevention by browser or network falls back to the browser cookie alone. Insights still counts visits, without sources, devices or countries. And it does not change responses you already have: under Responses from before, in the same place, Remove device data clears those.

Anonymous mode does not switch off AI features you choose to use. AI triage and AI replies run only on forms where you turn them on. Answers to contact questions, files and signatures are never sent. The AI spam check never runs on an anonymous form.

Say so at the start, in specific words. The anonymous feedback form template opens with: "This form is anonymous. It keeps your answers and the time you sent them. It does not keep your name, email, IP address, device or location." People answer more candidly when the wording tells them exactly what is and is not recorded.

You can delete a form, with all its responses, from its menu in your dashboard, and delete your whole account, with every form and response, from your account page. To delete one response, open it in Responses and choose Delete this response (or use the public API). On PulseFormCreator Business, retention rules delete responses for you after a set time, which suits health answers on a massage consultation form or a gym health questionnaire, tax details on a tax client intake form, a child's allergy notes on a sleepaway camp registration form, or medication details on an overnight trip permission slip.

For what we store and who processes it, read the privacy policy, the security page and the AI data policy. Delete your data covers removing everything.