Riverside Community Festival — attendee survey
- +27Net Promoter Score±6 · 400 answers
- 3.9/5Overall, how would you rate your day?69% gave 4–5
- 76%Will you come back next season?said ‘Yes, I’ll be back’
- 31%Mr Wu's DumplingsWhich food stall would you go back for?
9.How likely are you to recommend the Riverside Festival to a friend?
NPS +27 (±6): 45% promoters, 18% detractors, from 400 answers.
Scores 0 to 10
NPS by week
The band around the weekly line is a 90% interval; weeks with fewer than 5 answers are left as gaps.
What they said
What each group raised more than the others in ‘What’s the main reason for your score?’.
Detractors64 wrote
Passives118 wrote
Promoters136 wrote
NPS is the % of promoters (9–10) minus the % of detractors (0–6), out of all 400 answers. ± is a 90% interval.
6.Which parts of the festival did you visit?
Night market food stalls is the most picked (79% of 400 people). People picked 2.6 options on average.
Picked together
The most common exact combinations, as a share of the 400 people who answered.
Percentages are of the 400 people who answered. People could pick more than one, so the bars add up to more than 100% (1,023 picks in all).
‘None of these, I was just passing through’ can’t be picked with anything else, so it sits below the line.